Use Restoration Brothers Brentwood provided info below to help determine if your device has water damage.
Caution:
Prepaid service customers: Visit a Verizon store to order warranty replacements. Orders for prepaid warranty issues can't be processed via Customer Service.
https://waterdamagerestorationknoxville.com/brentwood-tennessee/ : If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a Damaged Device Fee If damage is found:
If you have a LifeProof case, visit this support page If you have a different protective case, contact the manufacturer to see if they have any guarantees against damage.
To identify if your device has water damage, check for the following:
Corrosion, discoloration, or fuzzy growth on the charging, headset, SIM or memory ports
Moisture under the display screen
Liquid Detection Indicator (LDI) / Liquid Contact Indicator (LCI) is activated
Most devices are equipped with an indicator that changes color when it comes into direct contact with liquid.
Examples of activated indicators: